9:00a.m. to 5:00p.m. pacific standard time
Please read our return policy carefully before ordering.
*All Request for returns must be emailed to email@example.com
* An RMA number and return address with return instructions will be provided within 48 hours.
* The customer is responsible for any shipping charges involved in returns and exchanges.
* No refunds or exchanges are accepted for books, videos, customized items, and used or worn merchandise.
* Promo shipping does not apply to exchanges. The full amount of the actual shipping charges will be billed for exchanges.
* Please allow up to 3 weeks for the return and exchange.
* No Returns will be accepted on Books Videos & DVD.
New merchandise will be accepted for returns or exchange within 90 days of delivery. There will be a 15% restocking for returns only (restocking fee does not apply to exchanges). Returns after 90 days will not be accepted. Returned items must be in new condition with all tags and packaging or it will be returned at the customers expense. Uniforms that have been washed or altered cannot be returned or exchanged for any reason.
An RMA number will be provided within 48 hours. No returns will be accepted unless RMA number is visible on return package. Return items must be in its original packaging. Please include note letting us know your desired resolution. Returns for credit will be issued back to your credit card for the actual amount of the item(s) purchased less the 15% restocking fee. Shipping charges are not refundable.
Please note our sizing chart is very general and is for reference only. We understand that people come in very different shapes and sizes and our sizing chart does not account for everyone. Please understand that our website operates on low margins which means we cannot pay for return shipping because the customer feels the item he or she purchased does not fit well. We will however correct any shipping error make by Kungfu4less. example - wrong size or item was shipped. We will also reship a new item if an item arrives damaged or defective. The customer will be responsible for reporting the issue in a timely manner. Please do not allow too much time to pass before letting us know.
Please note, the promo shipping rates does not apply with exchanges. We are actually paying for the majority of shipping charges when the promo shipping option is selected. We can only do this on the initial order only. The real actual amount of the shipping charge will be charged to your credit card for exchanges.
Items received may be slightly different than what is pictured. Manufactures like to update their products regularly and we may have an older picture displayed. Please rest assured we will always try and ship you newest version available.
Please do not refuse delivery on your order. This will incur return shipping costs. In the event an order is refused when attempting a delivery. A credit will be issue for the order once it is returned. However any shipping fees we incurred on the order will be deducted. For example If you received free shipping on an order and the order is refused, the original cost of shipping the order as well as any return shipping fees will be deducted from your credit.
Shipping carrier used:
We ship by UPS, Fedex or USPS. Someone must be home to sign for the merchandise if living in an apartment. If you are not there the first day, they will make two more attempts. After the 3 attempt, the package will be returned to us at the customers expense. The customer will be responsible for any return shipping cost involved.
Can take approximately 3 to 10 business days depending on how far you are from California. We will select the carrier of our choice when the promo shipping method is selected. PLEASE NOTE, THE PROMO SHIPPING DOES NOT APPLY TO OVERSIZED OR OVERWEIGHT ITEMS
Domestic orders........................UPS GROUND, Fedex Ground and Fedex Smartpost.
P.O. Boxes............................USPS PRIORITY MAIL
International orders..................USPS EXPRESS MAIL
Here is our standard for selecting the shipping carrier we use for the promo shipping.
Order less than 1 pound is shipped USPS Priority mail
Order over 1 pound and less than 9 pound or under $100 will be shipped FEDEX SMART POST.
Orders over 9 pounds or over 100 dollars will be upgraded to UPS Ground or FEDEX Ground.
**PLEASE NOTE, PRIORITY MAIL IS A 2 TO 3 DAY SERVICE THAT IS NOT GUARANTEED BY THE POST OFFICE. IF YOU URGENTLY NEED AN ITEM DELIVERED BY A SPECIFIC DATE, WE RECOMMEND USING UPS NEXT DAY, 2ND DAY, OR 3 DAY AIR SERVICE AND NOT PRIORITY MAIL.
PROMOTIONS AND FREE SHIPPING OFFERS DO NOT APPLY TO WHOLESALE ORDERS
HOW TO CALCULATE SHIPPING COSTS
Step 1: Add items to your shopping cart.
Step 2: Check out after adding all items to shopping cart.
Step 3: Fill in the shipping information.
Step 4: Pick the appropriate shipping method and apply.
Your shipping rate will automatically be generated.
Shipping method available
Promo Shipping (Continous 48 states)
P.O. BOX PR, HI, AK, other US Provinces
USPS Canada orders
UPS Standard to Canada
UPS 3 Day SelectSM
UPS 2nd Day Air
UPS Next Day Air Saver
Please note, orders cannot be cancelled once it has been processed
THE CUSTOMER IS RESPONSIBLE FOR ANY CUSTOM DUTIES CHARGED BY YOUR GOVERNEMENT.
International order may take up to 7 business days for shipping.
International orders typically take longer to ship because orders must be consolidated before shipping, and credit cards must also be verified by the issuing bank. This process can take up to 7 business days.
Please note that there are weight and size constraints when shipping with USPS. Any oversized or over weight items will not be accepted the Post office. These items will be cancelled from the order.
WHOLESALE ACCOUNT SET UP
TO SET UP A WHOLESALE ACCOUNT, PLEASE FAX OR EMAIL US A COPY OF YOUR BUSINESS LICENSE ORDER SELLERS PERMIT ALONG WITH YOUR BUSINESS INFORMATION, TELEPHONE NUMBER AND EMAIL ADDRESS. ONCE RECEIVED, WE WILL SET UP A WHOLESALE ACCOUNT FOR YOU AND EMAIL YOU YOUR DISCOUNT CODES.
Email address: firstname.lastname@example.org
Fax number: 714 676-7835
**Kungfu4less offers military and instructors discounts with valid id. Please email us at customer email@example.com